PRIVACY POLICY

Effective/ Revision date: 2nd Jan 2025

BIUP TECHNOLOGIES PRIVATE LIMITED ("us", "we", or "Company", which also includes its affiliates) is the author and publisher of the internet resource www.biup.ai ("Website including sub-domains and microsites").

This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Users, which may be accessed via the following weblink www.biup.ai/privacy-policy (the "Privacy Policy")), the Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as "you" or "Users" in this Privacy Policy).

We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

If you do not consent to our usage of your personnel information, please refrain from using the services. Please take note that you are well within your rights to not to provide us certain information, withdraw your consent for collection/use of your personal information or alternatively request for temporary suspension or permanent deletion of certain information we hereby advise you that this may cause you to not avail full access/use of the services and will also mean that we may exercise our right to refrain from providing our services to you.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL'S OR ENTITY'S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

Information We Collect And Disclosure About Methods Of Collection

All information collected from You, such as registration and payment detail information, is subject to this policy.

You will be required to furnish certain information to get registered with our Site to avail our services like:

1. Full Name
2. Phone Number
3. Residential/Communication Address
4. Email Address
5. Gender
6. Photo & other media including camera
7. Other information

The above information is subject to changes as per our servies.

In addition to the information You provide, we may also may collect certain information automatically through software/other means. For example, we may collect:

• Device information- such as Your hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device You use to access the Services.
• Login information- such as the time and duration of Your use of our Product, search query terms You enter through the Product, and any other information.
• Location information- such as Your device's GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us when You use certain Services.
• Other information- about Your use of the Services, such as the apps You use, the websites You visit, and how You interact with content offered through a Service.

We may track and collect certain information automatically like IP Address, Browser Type, Language, browsing behavior, Date of Time of Access, your location as well as the mode of reaching our Portal either through search engine or directly typing in the Browser;

You are hereby advised that in order to provide you certain services, we may also collect Sensitive Personal Information ("SPI") [as defined under the provisions of Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011]. Please take note that we will not use your SPI or disclose such SPI to any third party except for any financial information that you choose to provide while making payment for any Services on the Portal or as written under this policy.

We will collect and store personal information of each patient to provide you relevant information at the time of next visit and facilitate you in keeping track of progress.

Treatment of Personal Information:

• We respect your confidentiality and keep all the personal information secure and we wish to assure you that we will not share, distribute, trade, sell or rent your personal information to any third party without your consent;
• Our use of your personal information will be restricted for the purposes enumerated in this Privacy Policy read with Terms of Use
• We use cookies and when you visit our Site cookies may be left in your computer to enable us to track your usage and customize the content displayed to you to suit your behaviour.
• We also use cookies for authentication, game management and security purposes;
• We have a detailed Cookie Policy which is displayed at https://www.biup.ai/privacy-policy
• We use appropriate security measures to safeguard your information and to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks;
• We do not make these e-mail addresses available to any third party. We do not trade or sell your Personal Information in any manner, except as enumerated herein; and
• We may disclose aggregated information about the use of the Site, but we will never contain Personal Information. We do not disclose Personal Information to third parties in the normal course of operations. However, in situations when we are legally obligated to disclose information to the government or other third parties, we will do so.

Use of Personal Information

• We may use the information submitted by you to send your promotional messages or emails or notifications for administrative purposes;
• We use the referral information shared by you to contact the referred persons and you will be eligible referral awards in accordance with our referral programs, if any;
• We may use software or other programs to track website usage, community members behaviour and gather statistics for our business purposes directly/indirectly to optimize our revenues;
• You understand that data shared with us is subject to security risks despite our best efforts to safeguard the data;
• Our Site including Applications may contain links to third party websites. Such third party websites are governed by their on terms of use and privacy policy. We advise you to read the Terms of Use or Privacy Policy of such Websites before accessing their services or submitting your personal details.
• We have a policy of not sharing Your Personal Information with any third parties except our affiliates, advertisers and partners;
• We may use your personal information for legal or administrative authority to meet our legal obligations or for data analysis, and government request or to enforce terms of service.
• We may keep records of electronic communications and telephone calls received and made for making appointments or other purposes for the purpose of administration of Services, customer support, research and development purpose.

Use Restriction

• We reserve rights to verify the qualification and competence of a person for using our software and if such verification is negative then we may at our sole discretion suspend/terminate your account and forfeit its contents.

Controller of the information

• The Company is the Controller and responsible for this website. Data protection office details is provided below in this privacy policy in case of any query or questions.

Corporate Restructuring

• On happening of any merger, demerger or other forms of Corporate Restructuring as the case may be, we may have to share your personal information with our potential business partner or Investor or Acquirer or Acquiree.

Consent

• You have expressly consented to use of your personal information by us including our associates and partners in the manner detailed herein by your action by registering or using our website, which you are advised to do after reading and consenting to agree with the terms only;
• We use third party payment gateway for monetary transactions and they may collect certain details for processing your financial transactions to identification and verification purpose. We hereby clarify that we do not collect your banking or credit card details in any manner whatsoever and we do not take any responsibility for the data shared by you with the Payment Service Provider;
• You hereby consent to use of your contact details for reaching you for business/promotional purpose by us or our affiliates
• You hereby consent for security checks for verification and Identification purposes whether by us or through third party service providers

Data Security and Confidentiality

• We use adequate security measures including SSL certification for protection of your data and maintaining its confidentiality.

Changes to Policy

• We may update our policy from time to time. We will advise about changes either through a notice/banner displayed on our website of sending you email about new policy. You have the right to refuse to continue with us if you do not like any of the changes, however, we advise you to contact us with your issues and we will see if we need to review the changes.

Grievance Officer and Contact id, Data Protection Officer

• We have appointed a grievance officer and data protection officer to look after your queries and grievances if any, who can be reached biup.ai
• You have the right to request for temporary suspension/deletion of your personal information or User Account at any time and you can do so by sending an email request to biup.ai
• We will do our best to respond promptly and in any event within one month of the following:
• Receipt of your request, or
• Receipt of your response to our query, if any.
• You may also request the temporary suspension of your account.
• We will process your request after verifying that it was submitted by you and not an unauthorized party.

Applicable Law and Jurisdictio

• You hereby give your consent for applicability of the jurisdiction of Indian Laws applicable to the state of Delhi and jurisdiction of Delhi Courts.
• All disputes/issues relating to this policy shall be resolved in accordance with our terms of Use.